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communication

Language Matters: Terminology in tech and its influence on behaviour
Does language follow behaviour or influence behaviour? My life experience leads me to believe it works both ways. Why is this relevant for technology…
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Daniel Walters
How a CTO can Reduce Friction Amongst Teams
It's common for friction between groups of people to lead to the assumption of malicious intent when none exists. Directly identifying when this occurs…
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Daniel Walters
4
Alternatives to Software Estimation: First, know what problem you are trying to solve.
One problem with software estimation; it is deployed by default, an assumed part of the development process. A way to challenge such defaults is to get…
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Daniel Walters
3
Getting Support for Technical Improvement
The CTO is responsible for making the right technical investments, but this isn't easy. Engaging the right level of support for investment requires…
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Daniel Walters
Instinctual time-saving wastes the most time.
In most organisations, there is a contradiction. Leaders claim there is no time to give clear direction, yet time wasted due to a lack of direction is…
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Daniel Walters
Strategic pillars are a goal-setting antipattern
A shortcut organisations use to show why it is doing something is to categorise work under 'pillars' with a supposed relationship to a positive outcome…
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Daniel Walters
How different forms of jargon can alienate
Do you find it hard to get support for significant technical investments? In my ongoing series of posts on communicating in ways that reach your…
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Daniel Walters
Influencing tip: Help others see what you see
When your expertise applies to the qualitative aspects of a product or service, it can be challenging to articulate the importance of these issues…
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Daniel Walters
1
A leader's prime responsibility is to provide context
A good use of a leader's effort is to provide their team context. So what is context, and what context is most useful for software development teams?
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Daniel Walters
Visually aligning on your what and why
OKRs can communicate WHAT you want to achieve. Causal chains can complement with WHY you believe your strategy will work.
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Daniel Walters
2
How to Improve Understanding and Empathy with an Organisation Communication Plan
How often have you seen something 'important' shared once and never heard about again? To achieve change, you must communicate intentionally and not be…
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Daniel Walters
Never waste a good crisis — part 3 — Failures & how we addressed them can teach us evergreen…
What enduring lessons can be taken from how we respond to failure?
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Daniel Walters
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