Weekly wrap-up #6

A weekly summary of posts I've published on Focus on outcomes, the newsletter for Software Product Leaders seeking to be outcome-oriented.

Mike Rother @RealMikeRother

This week’s posts

• How to rally leaders around OKRs: test alignment of existing initiatives I cover a workshop activity I have run many times as a way to show levels of misalignment that already exist in an organisation.

• Walters' Lever of Improvement As an executive, I invest effort where I believe it will have the most leverage for positive impact.

• A leader's prime responsibility is to provide context What is context in software product development and how does it help us build better products?

• The 'soil sample' technique as alternative to firehose drinking If being everywhere is impractical and being hands-off is irresponsible, what is the alternative?

Image of the week

From my post ‘Thinking holistically about customer experience’

Thinking holistically about customer experience